At Jewellryaccs, we are committed to providing a smooth and reliable shopping experience for our customers. Below you will find details on how we fulfill and ship your orders:

1. Order Processing and Fulfillment
Order Confirmation: Once you place an order on our website, you will receive an order confirmation email with details of your purchase. Please review the order carefully. If any issues arise, please contact our customer service team promptly.
Processing Time: Orders are typically processed within 2 business days after payment confirmation. Please note that during busy periods (e.g., holidays or sales events), processing may take a little longer.
Availability of Products: If any of the items in your order are out of stock or unavailable, we will notify you by email and offer alternatives or a refund.

2. Shipping Methods and Delivery Time
We offer the following shipping options:
Standard Shipping: Delivery time within the EU is typically between  a6nd 8 business days.
Express Shipping: For faster delivery, we offer express shipping with an estimated delivery time of 4 to 6 business days.
International Shipping: We also ship internationally to selected countries. International shipping times may vary depending on the destination and customs processing.
Please note that delivery times are estimates and may be affected by factors such as weather conditions, public holidays, or shipping carrier delays.

3. Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the delivery destination. You will see the total shipping cost at checkout before completing your purchase.Free Shipping: We offer free standard shipping on orders over EUR150 within the EU.
Flat Rate Shipping: For certain regions or orders, a flat shipping fee may apply.

4. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number and link to monitor the progress of your shipment. You can use this information to track your order until it arrives at your door.

5. Delivery Areas

We currently ship to the following areas:

EU countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
International Shipping: United States, Canada, China, Japan, South Korea, Hong Kong, Australia, New Zealand, UAE, Saudi Arabia, Brazil, Mexico, Singapore, India,
If your country is not listed, please contact us to inquire about possible delivery options.

6. Customs and Duties

For international orders, please be aware that you may be subject to customs duties, taxes, or other import fees depending on your country of residence. These charges are the responsibility of the customer and are not included in the shipping fee. Please check with your local customs office for more details.

7. Missing or Damaged Shipments

If your order arrives damaged or is missing items, please contact us immediately within 3 days of receiving your package. We will work with the shipping carrier to resolve the issue and ensure that you receive the correct items or a refund if necessary.

8. Returns and Exchanges

For information on returns or exchanges, please refer to our [Returns and Refund Policy] page. Please ensure that items are returned in their original, unused condition within the specified return period.

9. Contact Us

If you have any questions regarding your order, shipping, or any other aspect of our fulfillment process, feel free to reach out to our customer service team at jewellryaccs@gmail.com